Shipping policy
Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Shipping Destinations
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We currently offer free standard shipping within the United States.
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Currently, we only offer shipping to the United States. We do not offer international shipping at this time.
Estimated Delivery Time (United States)
Orders shipped to the United States are generally delivered within 6–15 business days after processing.
Delivery times may vary depending on destination, carrier operations, customs procedures, and other factors beyond our control.
Shipping Origin
All orders are shipped directly from our primary warehouse located in Liaoning, including locations in China, depending on product availability and logistics arrangements.
Tracking Information
Tracking numbers are typically issued within 1–2 business days after shipment. Tracking updates may take some time to appear once the shipment enters transit.
Customs, Duties, and Taxes
In most cases, shipments to the United States are delivered without additional customs duties or import taxes charged to the customer.
Any applicable sales or consumption taxes are included in the product price at checkout.
However, customs policies may vary, and CurveGlow is not responsible for delays caused by customs clearance processes.
Delivery Delays
While we strive to meet estimated delivery times, delays may occur due to factors such as customs inspections, carrier disruptions, weather conditions, or other unforeseen circumstances.
Customer Support
If you have questions regarding shipping or your order status, please contact us at:
📧 service@curveglowplus.com